FAQs
✨ ABOUT THE BRAND
1.What is The Lounge of Chittara all about ?
The Lounge of Chittara is a curated home and lifestyle brand that celebrates artistic living. Inspired by traditional Indian craftsmanship and modern sensibilities, our collections bring warmth, culture, and quiet luxury into everyday spaces.
2. What makes your products unique?
Each piece is thoughtfully designed with attention to detail, texture, and storytelling. We work with artisanal techniques, ensuring that every product carries a sense of individuality rather than mass-produced uniformity.
3. Are your products handmade?
Many of our products are handcrafted or involve hand-finished processes. This means slight variations may occur—these are not flaws, but beautiful signatures of craftsmanship.
🏡 PRODUCT & QUALITY
4. What materials do you use?
We primarily use high-quality natural fabrics like cotton and blends that are breathable, durable, and comfortable for everyday living
5. Will the colours fade after washing?
Our products are designed to retain their beauty over time. With proper care, colours remain rich and elegant. We recommend gentle washing to preserve longevity.
6. Are your cushion covers and bedsheets standard sizes?
Yes, our products are designed to fit standard Indian sizes. Detailed dimensions are mentioned on each product page for your convenience.
7. Do you restock sold-out designs?
Some designs may return, but many of our collections are limited to maintain exclusivity. We recommend purchasing when you find something you love.
🎁 GIFTING
8. Do you offer gifting options?
Yes, we offer beautifully curated gifting selections perfect for personal and corporate occasions.
9. Can I send a gift directly to someone?
Absolutely. You can ship directly to your loved ones, and we ensure it arrives thoughtfully packaged.
10. Do you provide bulk or corporate gifting?
Yes, we offer customized solutions for corporate gifting. Please connect with us for tailored options and place your orders in advance.
🚚 SHIPPING & DELIVERY
11. Do you offer free shipping?
We offer shipping across India. Free shipping may be available during select promotions or above certain order values.
12. How long will my order take to arrive?
Orders are typically delivered within 5–7 working days, depending on your location.
13. Do you offer Cash on Delivery (COD)?
Yes, COD is available for select locations.
🔁 RETURNS & EXCHANGES
14. What is your return policy?
We accept returns for unused products in their original condition within a specified time frame. Detailed policy is available on our website.
15. Can I exchange a product?
Yes, exchanges are possible depending on product availability.
🧵CARE INSTRUCTIONS
16. How should I care for my products?
We recommend gentle machine wash or hand wash in cold water. Avoid harsh detergents and direct sunlight drying for long-lasting beauty.
💬 ORDERS & SUPPORT
17. How can I track my order?
Once your order is shipped, you will receive tracking details via SMS or email.
18. How can I contact you?
You can reach us via WhatsApp, Instagram, or through the Connect page on our website.
🌸 BRAND PHILOSOPHY
19. Why should I choose The Lounge of Chittara?
Because your home deserves more than decor—it deserves soul. Our pieces are designed to make your space feel personal, warm, and beautifully lived in.